Report bugs and issues
NetBird offers different ways to report bugs and issues. For prompt and effective assistance, please provide detailed information as outlined in our bug/issue reporting template.
For cloud users, you can report bugs and issues via email by sending an email to support@netbird.io, via Github issues or by joining our Slack Channel.
For on-premise users, you can report bugs and issues via Github issues or by joining our Slack Channel.
Reporting Template
When reporting bugs and issues, please ensure you provide the following information:
Describe the problem
A clear and concise description of what the problem is.
To Reproduce
Steps to reproduce the behavior:
- Go to '...'
- Click on '....'
- Scroll down to '....'
- See error
Expected behavior
A clear and concise description of what you expected to happen.
Are you using NetBird Cloud?
Please specify whether you use NetBird Cloud or self-host NetBird's control plane.
NetBird version
netbird version
NetBird status -d output:
If applicable, add the netbird status -d command output.
Netbird version 0.27.4 and newer can use netbird status -dA for anonymized output.
Screenshots
If applicable, add screenshots to help explain your problem.
Additional context
Add any other context about the problem here.