Pending approval and account invitations

Signed in and found your user pending approval, or landed in a NetBird account you don't recognize? This usually is not a bug. It almost always means you were added to an existing organization automatically, and an admin still has to approve you.

Why this happens

NetBird can add people to an account without a manual, one-by-one invite:

• Indirect (domain) invites. If an account has verified your email domain, new sign-ups with that domain join it automatically. See Indirect user invites.
• Identity provider sync. If your organization connects NetBird to its identity provider, being added to a synced group in the IdP provisions your user in NetBird. See Provision users and groups from your identity provider.
• Approval is required. When an account turns on user approval, new users stay blocked until an admin approves them. That block is the "pending approval" state you see.

What to do

1. Confirm it is your organization. Check with your IT or security team whether they run NetBird and expect you on it. The account Owner, of which there is exactly one per account, or an admin can confirm and approve you.
2. Ask an admin to approve your user. Approval happens in the dashboard from the account's user list. See Approve or reject user.
3. If something looks off, for example you don't recognize the account, your domain was claimed unexpectedly, or no one internally owns it, do not approve or accept anything. Treat it as suspicious and verify internally first.