NetBird Support
Cloud & commercial
Reserved for (paying) Cloud customers and users, and self-hosted deployments on a commercial license. Use it for the Cloud dashboard, the managed control plane, billing, your subscription, or commercial self-hosted support. Open source self-hosted and general client questions belong in Community Support.
Reach the team by opening a pre-filled support email. It drops a ready-to-fill report into your mail client, with the fields we need already laid out, so you only fill in the blanks. Prefer to write it yourself? Email support@netbird.io and include a debug bundle, your NetBird version, and clear steps to reproduce.
Not a Cloud or commercial-license customer? Community Support, through Slack and GitHub Discussions, is the right place.